SHIPPING

We are delighted to extend complimentary Priority Shipping via Registered Mail for our valued customers. This premium service includes insurance and necessitates a signature upon delivery to ensure the highest level of security and accountability for your belongings. Our primary goal is to ensure the reliable tracking of your items, safeguarding against potential loss or damage during transit. We aim to provide you with peace of mind, knowing that your items are in safe hands and will reach your doorstep in optimal condition.

In addition to our domestic services, we are pleased to offer international shipping to accommodate our global clientele. If you require our international shipping services, we kindly request that you contact us via email at EternionJewelry@gmail.com to facilitate the necessary arrangements.

Furthermore, for those requiring expedited delivery, we offer a faster shipping option for an additional fee. This service ensures your items will reach you promptly, meeting your timing needs. Please don't hesitate to contact us to discuss this service further.

REFUND

1. Return Timeframe: You may return the purchased items within 30 days of receipt. To be eligible for a return, your item must be unused, in the same condition you received it, and in the original packaging with all labels and/or stickers attached.

2. Non-returnable Items: Custom-made or personalized items, sale items, and gift cards are not eligible for returns or refunds.

3. Proof of Purchase: Please ensure you have your receipt or proof of purchase when returning an item.

4. Refunds: Upon receiving and inspecting your return, we will notify you of the status of your refund. If your return is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

5. Exchanges: In the event that your item is defective or damaged, we will exchange it for the same item. If the item is no longer available, a store credit will be issued.

6. Shipping Costs for Returns: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Insured Shipping: When returning an item, consider using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item, thus we recommend taking precautions against potential loss or damage.

8. The return policy for Bitcoin or Ethereum purchases adheres to their standard return policies and customer satisfaction guarantees. Refunds are based on the original USD purchase amount, not the Bitcoin amount. When a refund is issued, the equivalent amount in Bitcoin will be calculated based on the current exchange rate at the time of the refund. This approach ensures that the refunded amount matches the value of the original purchase in USD, regardless of Bitcoin's price fluctuations.

To initiate a return or an exchange, please contact us at our provided email address or phone number. We are here to help make this process as smooth as possible, and we appreciate your understanding and cooperation with our refund policy.

PRIVACY

We are committed to protecting and respecting the privacy of all visitors and users of our online store. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the data practices described in this policy.

1. Information Collection: We collect personal information from you when you make a purchase from our online store, subscribe to our newsletter, or fill out any forms on our site. The types of information we collect may include your name, email address, phone number, billing address, shipping address, and payment information.

2. Use of Information: We use the information collected primarily to process and ship your orders. We may also use this information to personalize your shopping experience, respond to inquiries and requests, provide customer service, send newsletters and updates, and improve our website and services.

3. Information Protection: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All transactions are processed through a secure server.

4. Cookies: We may use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

5. Third-Party Disclosure: We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. Access and Control over Personal Information: You have the right to access your personal information, rectify it, request its deletion, or restrict its processing at any time. To exercise these rights, please contact us at the provided contact information.

7. Children's Online Privacy Protection Act Compliance: We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

8. Changes to Privacy Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. Contact Information: If you have any questions or concerns about our Privacy Policy, please contact us using the provided contact information.

This policy is effective as of [03/31/2023].

Information presented within this site:

We are committed to providing our customers with the most accurate and up-to-date information. This policy outlines our approach to ensuring the integrity and accuracy of all information on our website.

1. Product Information: We strive to display accurate and current information about our products, including descriptions, images, and pricing. However, errors may occur. In the event that a product is listed with incorrect information due to a typographical error or error in pricing or product information, we reserve the right to correct any inaccuracies or omissions at any time without prior notice.

2. Images and Colors: We make every effort to display the colors of our products as accurately as possible. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.

3. Availability: All products are subject to availability, and we reserve the right to impose quantity limits on any order, reject all or part of an order, and discontinue offering items without prior notice, even after you have placed an order.

4. Updates and Changes: We periodically update the information on our website. However, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up-to-date.

5. Customer Responsibility: While we strive to ensure the accuracy of product and pricing information, customers are encouraged to confirm the accuracy of the information presented prior to making a purchase decision.

6. Notification of Errors: If you identify any inaccurate information, please contact us at the provided contact information. We appreciate your assistance in maintaining the accuracy of our information.

7. Acceptance of Policy: By using our website, you signify your acceptance of this policy.

This Information Accuracy Policy is subject to change without notice.

Copyright and Trademark Policy:

1. Copyright: All content on this website, including text, graphics, logos, images, and digital downloads, is the property of our company or its content suppliers, and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of our company and protected by international copyright laws.

2. Trademarks: Our company’s name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of our company or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

3. Prohibition on Unauthorized Use: Any unauthorized use of the material on our website may violate copyright, trademark, and other laws. You have no rights in or to the content of the website and you may not use, copy, reproduce, publish, distribute, modify, or create derivative works from the content without our prior written consent or the consent of the original copyright holder.

4. Infringement Notices: If you believe that your copyrighted work or trademark has been infringed by any content on our site, please contact us with a detailed infringement notice. We respond to notices of alleged infringement and take appropriate actions under the Digital Millennium Copyright Act and other applicable intellectual property laws.

5. Action Against Infringement: If we determine that a user has violated the rights of a copyright or trademark owner, we may, in our sole discretion, terminate the user's access to our website or take other appropriate action.

6. Acceptance of Policy: Your use of our website signifies your acceptance of this Copyright and Trademark Policy.